Premier IT Solutions

Formed in 1892, Newcastle United have become one of the most recognisable brands in European football. In a sport that is now played out in the media 24/7, the need for a resilient, always available IT infrastructure is more important than ever before.


Newcastle United Football Club is an English professional association club steeped in a history spanning over 120 years. Following the financial boom of the Premier League in the mid-1990s, Newcastle United are now listed amongst the top 20 richest clubs in world football and currently boast the third highest matchday attendance throughout England.

Business Driver

As part of the ongoing IT strategy that plays a vital role in ensuring the highest levels of service to their growing number of customers and media partners, Newcastle United required a flexible and resilient IT infrastructure capable of guaranteeing their availability.

Newcastle United took the approach of working alongside Onyx Group’s solution architects to design and implement a scalable IT infrastructure that not only incorporated data centre services, but also the highest standard of internet connectivity and off-site IT disaster recovery.

Solution

Newcastle United are now hosting their high availability servers in Onyx Group’s Newcastle-based Data Centre. With failover servers hosted elsewhere across Onyx Group’s Data Centre estate, the club are able to eliminate any potential single-points of failure, allowing them to reach unrivalled levels of uptime.

Acting as the foundation of their solution, Onyx Group have designed and built a multi-site managed Wide Area Network (WAN) solution that integrated their sites with centralised resilient Data Centre hosting and Disaster Recovery. This provides the football club with an end-to-end managed service for their business.

To maximise the levels of support provided to the club, Newcastle United now have access to Onyx Group’s award-winning Onetouch support service, which monitors and manages their network and desktop estate 24/7. This allows Onyx to identify and rectify incidents before a service disruption can occur.

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Key Benefits

Onyx Group’s solution has provided Newcastle United with:

  • An end-to-end framework guaranteeing the highest levels of availability.
  • Total peace of mind for the security, resilience and availability of their mission-critical data.
  • A scalable platform to enable future business growth.
  • Rapid access to their data.
  • The ability to maintain communication and a high-level of service to their customers and media partners.

As the club continues to grow on and off the field it is vital that we have an IT strategy in place that enables us to maintain the excellent levels of service that we expect at the club. Onyx Group’s resilient solutions and reputation for delivering tried-and-tested technologies provides us with confidence in our ability to adapt to future IT developments. Onyx Group have demonstrated the highest levels of IT availability throughout our relationship and have become an integral part of our team.

Daniel Bailey Head of IT, Newcastle United

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